Our session with Kim was via Skype was like having Kim in our house! Previous to the session I had sent lots of information to Kim about our house, our routines and our Tonkinese cats. Kim gave us lots of advice in the session, and answered all my questions; we were surprised by how much we were doing right, but even more surprised at what we could be doing better. The plan for the next 6 weeks was clearly explained to us by Kim, I was very worried about the whole re-introduction of our cats, but Kim gave me confidence that if we followed her steps all would be well.
We received a full report from Kim a couple of days later, this became my instruction manual! It was extremely helpful to know that Kim was at the end of the phone if we struggled with things. We gathered the items Kim had listed then put the plan into action. Amazingly all 3 cats slept on our bed with us from the first night we put them back together! There were some tiny hiccups in the following few weeks, but nothing the new behaviour methods we had learnt could not resolve. Our house is totally different now, we have all the doors open and lots of different hiding, sleeping and eating places for our furry family.
I cannot thank Kim enough for getting our household back together! Nicola ....... and Zusa, Ziggy, and Thunder
I move into my own flat and I started searching for help on the internet and found Kim. The testimonials sounded almost too good to be true. From the moment I had a Skype consultation with her she made me feel like she would go to the ends of the earth for me and Poppy. She had the loveliest way of taking my problem with my cat, and making me feel like Poppy and I would tackle our problem, and the problem had a solution. After six months of hard work she finally stopped weeing and we now have a much closer relationship.
I cannot desribe the gratitude I feel towards Kim, suffice to say that you are putting your problems into very able hands! Catherine
I read every blog online, bought books etc, but nothing I did helped the situation, in fact Miki started to spray almost daily. It was really stressful and caused tension and upset in the house. I became paranoid about odours and stopped inviting friends round. I didn’t want to go on holiday or even to work, as I knew what may be waiting for me on return.
In sheer desperation (probably with a glass of wine in hand) I remembered reading a book on cat behaviours many years ago, so Googled it and sent a desperate email to the author. I didn’t expect a reply, but I got one. After chatting to this lovely lady, she recommended Kim. She informed me that Kim was highly qualified, very experienced and a lovely person. If anyone could help me, she could……SHE WASN’T WRONG!
I contacted Kim immediately and she must have sensed my desperation, as she moved her busy calendar round to fit me in. I honestly didn’t know what to expect, but was impressed by the amount of detail required for the assessment. We were given a very detailed plan of action to follow and Kim, in her warm, smiling and calm way, made us feel that everything was going to be okay….She only works through vet referrals, so I had contacted my vets prior to starting any of the changes.
It has now been over 4 weeks of no spraying. I cant actually believe this day has come. My husband and I worked really hard and followed all of the plan to the letter. It wasn’t difficult or expensive, just small changes to our daily routines.
Kim has made our house a happier place. Anyone who is experiencing similar cat problems, be reassured that help is a phone call/email away.
Thank you so much to this lovely lady! Rose & Adrian ..... and Miki Blue-Eyes
When our top cat Suet died of cancer, and our new house being built on our property, we started to experience a very complex and stressful problem with our feline family. We thankfully found Kim. She flew down from Glasgow to Suffolk for the day to help us (dedication I think !!!!).
Kim is such a warm and friendly person that you immediately feel relaxed. Her knowledge way surpasses any trolling on the internet….why your cats are peeing everywhere, aggression, no top cat, some hiding away etc.
With Kim’s ideas, post support and our dedication we are almost back to normal. No more inappropriate peeing, the cats are getting along, Ollie is now top cat (though a little laid back), Billie Boy is now out from underneath the kitchen cabinets and we have a stress free life back.
Thank you Kim!! Ginny, Will and our Feline Football Team xxxxx
I was very impressed as Kim was so thorough, didn’t miss a thing that was going on and asked loads of questions to try to get to the bottom of Millie’s behaviour as she has never been badly treated – after an extensive visit of around 2 hours Kim had given me lots of advice but told me not to worry about remembering it all as she would send me a behaviour plan to start working on. The one bit of advice that I was able to start immediately was to feed Millie by hand so that she would see me as the provider of food and I have to say within about 3 days this had made a really big difference and Millie went from being a cat who barely came near me to one who was running into the living room and waiting on the sofa for me to bring her food in! All of the advice that Kim gave me has been an immense help and I do feel that Millie’s fear is reducing. She seems to be more confident and relaxed and is definitely acknowledging my presence in her life as someone good instead of running away from me.
Kim sent me a Behaviour Plan covering all the points we had discussed and has been in touch regularly for updates – she is so understanding about the problems I have with Millie and extremely encouraging when I let her know of our progress. She gave me such great advice about things I would never have thought of with regard to interacting with Millie and I am hoping in time my little cat and I will have a strong bond and that one day I will be able to send Kim a photo of Millie curled up on my lap!!
I cannot thank or recommend Kim highly enough and would recommend anyone who is having any kind of behavioural problem with their cat to contact Kim because she really is an expert and can give you advice and tips that will help your relationship with your beloved kitty. She really makes you feel that she cares about you and your cat personally and wants to help as much as you want the help!
Thanks Kim!!! Lesley and Millie
We have been unaware of the extent of the problem until gradually learning about his exploits through more and more stories from the general neighbourhood. He was generally going into all available cat flaps, spraying randomly in houses, attacking the neighbours two younger cats, plus others down our road and the adjoining roads., causing grief and vet bills.
So over the last 3 years (when communication with the neighbours was still a viable option), we had tried one or two containment options, – putting up garden fencing, arranging curfew hours, so when he was out the next door’s cats were in and vice versa, getting him a chicken run pen, taking him out on a long lead (nightmare). All options were not water tight or proved ineffective.
So we decided to opt for 3rd party help and looked up a cat psychologist, and chose Kim Houston – it proved (and is proving) to be a highly worthwhile venture. She spent an afternoon with us detailing his territory, movements, feeding regime, how he fits into our lives, likes\dislikes, personality etc.
Within a week or less we had a detailed report back from Kim, giving us plenty of suggestions for moving forward. The main one (which we hadn’t thought practical) was to cat proof the garden around the patio area. A few companies supply and fit the specialised fencing. I measured up the area, ordered it online and fitted it myself with help, to save on expense.
The fencing has now been erected for 9 months and we can say it has been a great success. It has proved to be fool proof i.e. he has never broken out. The area is approx 6 x 4m. Kim thought this would be large enough for him, I had serious reservations as he had been used to patrolling a wide area on the streets. We have stuck with it and gradually he has become more and more predictable, lovable and almost a house / lap cat. It has been a long process but worthwhile.
Also, although we now have to use trays and cat litter …he has adapted reasonably well and has stopped spraying inside the house. We also use a five-meal timed feeder, which works well, he can therefore ‘feed himself’ early in mornings and when we are out at work. He also plays with a few favourite toys; the feeder idea and more toys were also suggested by Kim.
So all in all we a getting a contented pussy cat and a far happier neighbourhood.
Thanks again for all your help. David & Jo .... and Leo
We contacted Kim in a final bid to get strategies to help us change our behaviour and help Blakey and Louie live together. Kim’s visit was detailed like the plan that was produced – we followed the plan to the letter which is absolutely essential. Kim’s intervention is not a quick fix there is no such thing we moved at Blakey’s pace and started to see incremental change, let them bed in and moved on to the next strategy. Sometimes we went backwards and got some advice and started that bit again. All the effort is paying off we have a happy kitty with a little swagger in his step a confident cat who is very much part of the whole family.
We cannot recommend Kim enough her service is non-judgmental, honest, and open with workable strategies that work. Susan and Kirsten .... and Blakey (the cat), and Louie (the dog)
This all changed suddenly when in the middle of a play chase and mock fighting my oldest cat, India, appeared to be unintentionally hurt, possibly by a misplaced claw. Quite literally, in the space of 60 seconds she completely turned on the two kittens, hissing, spitting, ears flat, teeth bared, chasing them constantly. I thought it would “blow over”, but things just got worse. India would not tolerate the kittens anywhere near her. I could not leave them shut up together when I left the house and I had to sleep with India shut into my bedroom at night as I could not trust her alone with the kittens overnight. India became more and more agitated, the kittens were increasingly frightened of her and I became more and more distressed.
In desperation I consulted my vet, who recommended and animal behaviourist, hence my contacting Kim. After completing a questionnaire and sending her photos of my home showing sleeping areas, litter areas, etc., and having a telephone consultation, Kim recommended several measures including a lot of changes to the environment (to enrich and stimulate the cats), a natural calming product, and also using Royal Canin Calm Diet biscuits to supplement the cats wet food. We also discussed several strategies and keeping a daily diary to send to Kim on a weekly basis, regarding behaviour, any “incidents”, progress, etc., followed by a second telephone consultation.
Things started to improve gradually and have continued to do so; within 3 weeks India and the kittens were fine to share the same space, occasionally playing together, washing each other, etc; there is a vast improvement in such a short space of time.
I don’t believe this would have happened and happened so quickly without Kim’s help, suggestions and support, which is ongoing. I am extremely grateful to her for resolving a situation that was becoming increasingly stressful for both the cats and me. I would recommend consulting Kim without hesitation. Jenny .... and India , Jammu and Kashmir
“As a follow up, 8 months or so later – one of my cats, Arwen, has recently had a few issues upon maturity (not with the other cats – something seems to have spooked or upset her). Again, Kim has been on hand to help out. She’s a great person, and really knows her stuff. Have cat problems? You need Kim, trust me! Your feline friend/s will thank you!” Pam and Mal ... and the Siamese Madhouse!
We got her from Cats Protection when she was eleven weeks old and not long after she began to wee all over the house, in particular our bed, this went on for around two months until we contacted Kim who came to our rescue. Thankfully she came to our home and told us what to do to remedy the situation and within days our little girl was using her litter box with no accidents anywhere, what we had been trying to “fix” Kim did with one visit, brilliant.
Next Molly developed separation anxiety and began following me (her mum) everywhere which did not worry me at first, but as the holiday season was approaching I began to worry about how we would be able to go away. Once again Kim came to our aid and came back to our house to study Mollys behaviour, she set out small tasks for me to do which would help our wee pet to be less stressed and low and behold it works. Kim is a very knowledgeable lady and really knows her stuff, apart from sorting out our baby, she is a lovely person and does everything she can to help. What else is there to say except eat your heart out Halle Berry, we have the real cat woman here in Glasgow the amazing Kim Houston. Highly recommended. Anne, Yusuf, and Molly
The day we bought Arnie home, sapphire wasn’t too bothered for the first hour, then Sapphire reacted like a demon cat. She flew from floor across sofa and attacked Arnie. We were so upset. We tried again to introduce them but Sapphire attacked him again. When she attacked Arnie for the 3rd time and dragged him across the floor with his neck in a killer instinct, we knew we had problems and thought we may have to get either rid of Arnie or Sapphire.
After a lot of thought and desperation and feeling really alone, I looked up cat behaviour specialist, thinking this was going to cost huge amounts of money and was very sceptical that any one could sort the problems that we had with both the cats.
We found Kim and what an extraordinary lady, I cannot say how fantastic this lady is. I contacted Kim and she said that she could help. She did say it would take dedication from us, and some hard work. It started with a telephone conversation where Kim took details for both cats, their habits, feeding and environment. Then we were asked for photos and layout of our property, and any videos that we were able to capture.
We worked through the behavior modification plan, and Kim was with us step-by-step, we started to notice changes in sapphire. Kim said that after a few months of dedication she would personally guarantee that Sapphire and Arnie would get on IF we followed her advice. We were Dutiful students and YES after 3 months PEACE at last restored!!! Sapphire and Arnie are now best friends, sleep, eat, nap, play, groom, each other. I must say I would not of thought this possible and would like to THANK KIM, she is the most patient, understanding, knowledgeable, person I have ever come across and would always say if you have problems with 4-legged friends then KIM’S your lady.
Thanks Kim!! Jane, Dixie, Sapphire and Arnie xxx
After completeing a detailed history of Bob, Kim visited us at home. Kim spent a couple of hours observing Bob and listening to the issues, then diagnosed petting aggression. Kim explained why Bob behaved the way he did, and took time to explain how I should interact with Bob in a way he could understand. Within a couple of days Kim emailed me a very thorough yet easy to follow Behaviour Modification Plan to use, and responded quickly to my texts / emails for advice and progress reports.
Within a few weeks the results have been quite simply amazing, with visitors even commenting on how friendly he is! Bob now spends a lot of time indoors with me, following me about the house “talking” to me. He loves snoozing infront of the fire, jumps up onto the sofa next to me and has even been found sleeping on my bed next to Google. Bob is now a friendlier, more relaxed cat who seems content with his life, everything I wanted for him.
Kim’s approach is professional and conscientious and she was genuinely as pleased as I was with Bobs progress! I know Bob would not be the cat he is without Kim’s help, and when I come home from work to be met by Bob purring at me I feel so grateful to Kim! Bob and I cannot thank or recommend Kim highly enough, the work she does is amazing! Kim .... Bob & Google
I just wanted to let you know that things are really good with the girls now. They are getting on better than ever! As I am writing this, I can hear them playing with each other upstairs. This is now a daily occurrence for them. There has been absolutely no hostility between them for a very long time and I’m pleased to say that they are very happy cats!
It is an absolute joy to be around my girls, every single day and I can’t thank you enough for all your help and support to get their relationship back on track. I honestly never thought that we would be where we are now! I’m really looking forward to our first Christmas together in this house, that is now such a happy home for all of us.
Thank you so much! Laura .... and Katie and Molly (Purrs!)
Thank you so much Kim! Leanne and Skittles
Kim spent a great deal of time on our case, helping us to understand why Max was behaving in this way. We had assumed he was being a bully outside the house as well as inside, but Kim explained that it seemed he was being bullied so the changes we made needed to be sympathetic to his circumstances. Kim’s behaviour modification report was incredibly detailed and was indispensable for the first weeks of treatment. Kim advised us how to make our garden more Max-friendly to discourage other cats (and it’s worked) and also what changes to make within our house and to our routines to assist Max better with what he was experiencing. With the help of all this and a small amount of mild medication both cats are now much happier, and we have really started to enjoy having them around again. It wasn’t always easy, but it was most definitely worth it. Max is much calmer and Honey is a lot bolder, so balance has mostly been restored.
Throughout the whole process, Kim was extremely supportive. We had some tough days, and she was always at the end the phone to reassure and advise. She warned us there would be setbacks, and there were, but she always helped us out, and now we feel much more able to cope with Max if something doesn’t go entirely right. Kim was very realistic about what could be achieved, and always took the time to explain the bigger picture as well. We cannot fault the work that she has done for us, and the difference that it has made to all of us, and for that we will always be very grateful”. Lucy
Kim came for a home visit and afterwards put a behaviour modification plan together for us. Kim was always available via text, email or phone with helpful advice and assistance. With time and patience and Kim’s support and advice Ptolemy and Cosmo are now the best of friends.
Thanks Kim! Scott and Kim
Kim came to see us and was the perfect balance of caring but professional. She instantly diagnosed that his problems stemmed from being separated from his mum and brother too early and that he had predatory play aggression. We received a very thorough behaviour plan just a couple of days afterwards which was easy to stick to and saw good results very quickly. Sometimes it’s the simple adjustments that make all the difference. We were also advised that a little friend (playmate) for Monty might be beneficial, which we were really excited about. Unfortunately, Monty was killed by a car like so many cats only a few weeks after we met with Kim, but we’re so glad that we were able to improve the last few weeks of his life. We think about him all the time and often refer to ‘Uncle Monty’ to our 9 month-old tabby kittens Minnie and Murray.
Meeting Kim has been beneficial to us and our pets in many ways.
Thank you Kim Ben and Marieke
However Starburst came with her own problems, I rescued her from SSPCA ( same as Skittles) but I was told that she came from a hoarders house which was a 2 bedroom flat with over a 100 cats in it. She was very unsociable, hissing and spitting anytime I got near and hiding if there was anyone else in the flat. After a week I contacted Kim because of the fab work with Skittles and through my homework from her I have been feeding her by hand and after 4-weeks she will now sit in my lap and be in the same room when other people are in (which never happened before). It may not seem much but she seems much happier and even allows me to stroke her.
Kim is fab and would recommend her to anyone Leanne, Skittles and Starburst
Kim’s visit at our home was most enlightening. She listened as we described our situation. Kim then established realistic and achievable objectives. This was followed up with an invaluable treatment plan (Behaviour Modification Plan). We immediately put into effect Kim’s suggestions and within a short amount of time saw very good results. It has now been 4 months and Fliss is happy and able to enter her pet carrier without any complaints!! She has had several trips to the vets and willingly enters her carrier for the journey. Life seems so much easier!! Kim has continually been supportive and has kept up communications and provided prompt responses to my questions. Fliss is doing fabulous and I’m so relieved to know I can leave take her to the vets now without stress to either of us!
Thank you, Kim” Jackie and Fliss
We followed Kim’s advice and were soon able to interact happily with our cat again. Cheryl has improved immensely and although she has occasionally displayed a little aggression over the past nine months, we feel we have our little girl back. Having Kim’s support and advice for that time has been invaluable. Over those months Kim has passed on information to us that has helped us work with Cheryl daily on her behaviour. When we see signs of aggression or any other behaviour issues arise in Cheryl, we now have the knowledge and skills to handle her calmly and effectively. We can gladly say that we now have a happy and very loving cat that snuggles, purrs, and plays with us again! We cannot thank Kim enough for her help and support throughout these past nine months!! What amazing help at a time when we needed it more than ever! Bill and Margaret
While Elliot settled quickly into his new home, Evie was very distressed, spending the first five days with us up the chimney and only coming down at night to use her litter tray! When we did manage to get her out, any attempt by us to approach her was met with growls and spitting, poor Evie was terrified.
We enlisted Kim’s help. Her help was invaluable; she visited us at home, gave us advice, a plan to follow and some herbal medication which helped to build up Evie`s confidence. It has been a slow process, but Evie is much more relaxed and confident with us now and continues to improve daily. She is still frightened of strangers, but will on occasions come into the room to “have a quick look” at visitors before disappearing again. We have also managed to get her to the vets for vaccinations, something I never thought we would manage.
Best of all, we have heard Evie purr recently, she will climb up and sit next to us, even getting on our knees. This improvement, I feel would never have been achieved without Kim’s excellent advice and support. We cannot recommend her highly enough to anyone with an cat with behavioural problems. Trisha and Jim .... Evie and Elliot
Daisy started attacking her sister and they had to be split up. Over a week, we were able to get them back together. A month later, we sent Daisy to get dressed. When we brought Daisy home is was role reversal. Daphne started attacking Daisy. Very vicious fights and once again they had to be split.
We tried to introduce them slowly but nothing we tried seemed to work. This was over two months and we were starting to think we would have to split them up.
After trawling the internet, we came across Kim’s website. Kim came out to our house, was introduced to both our girls and spent time discussing the various options and things to try to get the two of them back together. We also discussed what probably caused the fighting in the first place. Kim made some suggestions, which we carried out. This was not an overnight process. Kim was available day and night via the phone and text to give advice when things weren’t quite working. It took from August until late November 2012 but all good things come to those who wait and whilst on holiday, we were sent a photo of the two girls sleeping in the one bed. Result.
We were able to move the two of them to our new house December 2012. We have had no problems since.
Thanks to Kim’s advice and support we were able to keep our two girls together. Lorraine and Brian .... and two happy cats!
My vet suggested a consultation with Kim, initially I felt guilty, is this something I’m doing wrong? I love my cats and want the best for them and I realised that there is no shame in asking for extra help, its more important that Jazz has what he needs.
Kim was really nice, she spent time looking at Jazz medical history and his environment. Despite having already implemented a number of additional resources, Kim was able to suggest some more idea’s which would enhance his environment and reduce his stress. I’m really pleased I spoke with Kim as she put my mind at rest and answered many of my questions.
Jazz is now looking much happier and relaxed, I’m so pleased my vet recommended speaking to Kim! Keira .... and three happy cats X
Kim was so reassuring and really took the time both over the phone and during a home visit to get to know exactly what the problem was and what was happening. We were given a very detailed and comprehensive behaviour modification plan to follow and I am delighted to say that it has worked. Lily and Otis are now able to share the same space without being aggressive and we are able to enjoy our cats again.
Thanks Kim, your help is so appreciated! Sarah, Lily & Otis
Marks and Freddie’s story:-
We were having several behavioural issues with our 2 Siamese cats Mark and Freddie. It all started with Mark getting into a couple of fights with a Neighbour’s cat which then caused him to become anxious in our home. The main concerns being his constant pacing though out our apartment and his spraying in several areas, and then Freddie started to spray too.
Our vet fortunately referred us to Kim. Through our initial correspondence with Kim we had to send her very detailed information documenting everything that has been happening with our boys. We sent over the layout of our apartment and garden and everything she needed to know to gain a full picture of our cat’s daily routine and the problem areas. So when we had our Skype consultation with Kim she had a total understanding of our home and our situation. We spoke with Kim for over 2 hours through Skype and by the end of the call we felt so confident that she could help us. Her sheer understanding and experience of dealing with cats was incredible and also her love and passion of cats showed through too. After our conversation Kim had given us a program to follow and we had to implement several things in our home. We did everything that Kim advised us to do over a few month’s and it all worked!!
Mark is now in a far better head space completely, he very rarely paces and both of them have stoped spraying -Hallelujah!!
Kim really knows her stuff! She was also really lovely to work with too. We thoroughly recommend her and her incredible work. Thank you so much Kim