Testimonials

Benito

We deeply love and care for our three cats. We were decidedly upset when one of them, Benito, started showing aggression towards our lovely calico Nadia. Benito was constantly anxious, appeared depressed. The vet ruled out any underlying physical conditions. We bought every cat behaviour book and watched every video we could lay our hands on, but no matter what we tried, Benito kept getting worse. He started overgrooming, spraying indoors, became lethargic yet full of nerves, and Nadia eventually grew so scared of Benito that she was no longer comfortable being at home in his presence. She couldn’t relax either, constantly worried about another lash out from her brother. We felt so desperate to help our lovely cats and we were heartbroken with the prospect of possibly having to give one of them up for adoption. The cats were so very far from happy, and we were afraid we might be running out of options to make them feel well and mentally balanced again.

We worked closely with our vets, and it was them who recommended getting in touch with Kim. We reached out for her helping hand, drawing from her excellent reputation as a cat behaviour expert.

Before our consultation we were asked to fill out a detailed questionnaire that allowed Kim to understand the problem with a great depth and look at the situation through the cats’ eyes.

The Skype consultation was beyond excellent. Kim is such a warm person with such an incredible expertise. She explained exactly how to approach the issue and lead to its resolution- we were given a detailed insight into our cats nature, needs, psychology and emotions that went way beyond all the knowledge we acquired. The advice was clear and every change needed was explained, everything tailored specifically to our household and our situation. We felt so reassured and recharged with hope. We also received written modification instructions to ensure we can refer to the proposed solutions. Kim has a fantastic approach that roots itself in respecting cats’ natural habits and behaviour. We started implementing the needing changes right away and within the next 24 hours we could already see Benito’s behaviour change for the better. We were stunned. It only got better from there. Benito and Nadia became much more relaxed faster than we would ever expect.

Throughout the next six weeks we were asked to provide Kim with weekly updates on the situation, to which she provided further reassurance and advice.

I cannot praise Kim’s expertise and approachability enough. She guided us towards what we thought might be completely impossible- a peaceful home where our cats feel calm, confident and balanced (and so do I!). I am very impressed by Kim’s knowledge and we are full of gratitude over the help we have received.

We cannot recommend Kim’s services enough! If our cats could speak they would thank her as well.

Barbara, Jack & Benito

Morecambe

Mark & Freddie

We were having several behavioural issues with our 2 Siamese cats Mark and Freddie. It all started with Mark getting into a couple of fights with a Neighbour’s cat which then caused him to become anxious in our home. The main concerns being his constant pacing though out our apartment and his spraying in several areas, and then Freddie started to spray too.

Our vet fortunately referred us to Kim. Through our initial correspondence with Kim we had to send her very detailed information documenting everything that has been happening with our boys. We sent over the layout of our apartment and garden and everything she needed to know to gain a full picture of our cat’s daily routine and the problem areas. So when we had our Skype consultation with Kim she had a total understanding of our home and our situation. We spoke with Kim for over 2 hours through Skype and by the end of the call we felt so confident that she could help us. Her sheer understanding and experience of dealing with cats was incredible and also her love and passion of cats showed through too.

After our conversation Kim had given us a program to follow and we had to implement several things in our home. We did everything that Kim advised us to do over a few month’s and it all worked!!

Mark is now in a far better head space completely, he very rarely paces and both of them have stopped spraying -Hallelujah!! Kim really knows her stuff! She was also really lovely to work with too.

We thoroughly recommend her and her incredible work.

Thank you so much Kim

Kerry, Jacqueline Mark and Freddie xx

London

Halo

My Burmese kitten, Halo (called this because he looked so angelic when I chose him!) was driving me insane. He was really aggressive and attacked me all the time, which I found really upsetting … and painful. I have had Burmese kittens before, but never hyper-active like this. He was so bad that I very nearly returned him to the
breeder because he was ruining my life. Instead of Halo, my brother said I should have called him Diablo!​

In desperation I turned to Kim and found her understanding, professional and encouraging. She sent me a detailed questionnaire to complete and asked for a plan of the house and its rooms, plus where the food, water and litter box were kept, etc. We then had a two hour Skype call, when she answered fully all my questions and she had thought through a plan for me to relax my manic Burmese kitten, to make him a better living companion. ​

This was followed by a very well-produced report (as an ex-consultant myself, I recognise a good one when I see it). This covered all the discussion we had had and listed out her recommended regime to address my problems. Finally, she said that she would like a weekly report from me on progress and that she would be happy to answer any other questions which arose. ​

All this was for a fee which was half the fee of another cat behaviourist I contacted before commissioning Kim.​

Halo is now one year old and, as I had hoped, a wonderful companion, with a naughty sense of humour. I will always be grateful to Kim for helping me to solve what was a really difficult and upsetting problem, with such patience and understanding. ​

I was so impressed that I took the trouble to give Kim’s details to my vet, so that he could recommend her to his clients. I could not recommend her more highly.

Marion & Halo

London

Jinx & Janie

I contacted Kim a couple of months ago when I was at my wits end with two very nervous and unsettled cats. There had been a big change in all of our lives along with several underlying and external factors. Janie was eliminating outside of the litter tray and spraying and Jinx’s behaviour towards Janie was deteriorating as he struggled to deal with being bullied by another cat outside. I felt like I’d tried everything, and it had even got to the point when I dreaded coming home from work as I just didn’t know what I was going to find. As soon as I spoke to Kim, I felt reassured that it was fixable. I implemented Kim’s suggestions to the best of my ability and the results have been wonderful. Janie hasn’t had any accidents since I started following Kim’s instructions, she is increasing in confidence and the relationship between the two cats is steadily improving. I can’t thank Kim enough for all of her help and support and I wouldn’t hesitate to recommend her to anyone with cat problems!

Dawn, Jinx & Janie

Sheffield

Greta, Agnes & Percy

We contacted Kim after we adopted an older cat with no known history and wanted to settle him into our home. Percy didn’t get on with are current two cats Greta and Agnes and was chasing them out and seemed to take a real disliking to Greta who only came in to eat. Percy also meowed during the night and this was hard going he seemed very unsettled unless he was close to me. Kim was very thorough in obtaining as much background information as possible and speaking to our vets. After gathering all of the information she was very prompt in in arranging a Skype call.

It was clear Kim had spent time in reading all the notes I had provided. She had a very good insight to all of my cats and provided structured advice that fitted in with our lifestyle and tasks we could fit in around work. She then provided a fully written action plan and steps to be implement and followed. It was clear after a few weeks it was helping with Greta coming in more. This was helped with the weekly email communication and guided advice and followed. We are now at the point where all cats can be in the house and even venturing into the same room with no chasing or hissing. Kim’s insight and knowledge has been amazing and helped us create a happy home again.

Once again thank you!!

Marianna, Mike, Greta, Agnes and Percy

Chippenham

Daisy

Things had become really bad with Daisy and I was desperate to avoid the heart breaking step of having to rehome her, or her not coming back one day. One of these outcomes was inevitable. Her quality of life was awful and I was getting more and more upset and worried. Due to her extreme reaction to my partner Alex, she spent the entire winter living outside under a bush. She would only come into the house late at night for a “smash & grab” for food, or if Alex wasn’t there. If she happened to be in the house when he came home from work or downstairs she would bolt. She would also toilet on the floor, and urinate on her cat beds and various soft furnishings. It was heartbreaking. My beloved pet was spending more time away from the home and was seemingly terrified of Alex. We would argue about what to do about it, it was all very stressful! The vet tried to medicate and put her on anti-depressant medication. This did nothing.

The weird thing is that it wasn’t always like this. When I first starting seeing Alex and he would come over to the house, Daisy was quite friendly with him. Slowly but surely though she tolerated him less and less until things hit rock bottom. Then thankfully I was referred to Kim.

I honestly can’t believe the change in Daisy and also Alex. However I describe it, won’t do the transformation justice. I have my gorgeous cat back and Alex can interact with her now.

After a thorough Skype consultation and then very detailed report from Kim, we made various changes to Daisy’s environment. Nothing major, just changing locations of water bowls, allowing access upstairs and keeping her in at night to name a few. Alex gives her most of her meals now and Dreamies are his secret weapon. I have no idea how this has all worked, but Daisy is happy, and will happily play and be fussed and stroked by Alex. It’s like magic! We can’t thank Kim enough for her help. We’re both still utterly gobsmacked at the transformation in Daisy. She’s a happy, snuggly, sleepy cat again who loves to play.

Laura, Alex & Daisy

Northumberland

Zusa, Ziggy & Thunder

I contacted Kim earlier this year as I was having aggression problems with one of my cats. This meant we were trying to live our life with cats living in separate parts of the house. This was increasing the stress in both cats and humans, and we were very unhappy as were the cats.

Our session with Kim was via Skype was like having Kim in our house! Previous to the session I had sent lots of information to Kim about our house, our routines and our Tonkinese cats. Kim gave us lots of advice in the session, and answered all my questions; we were surprised by how much we were doing right, but even more surprised at what we could be doing better. The plan for the next 6 weeks was clearly explained to us by Kim, I was very worried about the whole re-introduction of our cats, but Kim gave me confidence that if we followed her steps all would be well.

We received a full report from Kim a couple of days later, this became my instruction manual! It was extremely helpful to know that Kim was at the end of the phone if we struggled with things. We gathered the items Kim had listed then put the plan into action. Amazingly all 3 cats slept on our bed with us from the first night we put them back together! There were some tiny hiccups in the following few weeks, but nothing the new behaviour methods we had learnt could not resolve. Our house is totally different now, we have all the doors open and lots of different hiding, sleeping and eating places for our furry family.

I cannot thank Kim enough for getting our household back together!

Nicola ....... and Zusa, Ziggy, and Thunder

Glossop, Derbyshire

Poppy

Poppy and I have been together for the past eight years and it has been a rocky relationship to say the least!  She started weeing outside the littler tray three years after I got her from the rescue centre, and to this day I cannot pinpoint the reason for it. For five years I struggled and tried the advice from my vet and none of it helped.  Poppy would spray against the wall and it would go all over the floor. She then started weeing on my bed so I would have to put my duvet and pillows away during the day and bring them out just as I got into bed – she even weed on it once while I was in bed. I was very unhappy to say the least and I was very worried about our relationship and was concerned that I was starting to get angry at my cat. I tried everything under the sun. You name it and I had tried it.

I move into my own flat and I started searching for help on the internet and found Kim. The testimonials sounded almost too good to be true. From the moment I had a Skype consultation with her she made me feel like she would go to the ends of the earth for me and Poppy.  She had the loveliest way of taking my problem with my cat, and making me feel like Poppy and I would tackle our problem, and the problem had a solution. After six months of hard work she finally stopped weeing and we now have a much closer relationship.

I cannot desribe the gratitude I feel towards Kim, suffice to say that you are putting your problems into very able hands!

Catherine

Worthington

Miki Blue-Eyes

We discovered that our 12 year old Siamese cat (Miki Blue-Eyes) was spraying urine regularly indoors. Absolute horror and shock at this discovery. I have had cats all my life and know how meticulously clean they are. Miki being no exception to this! (We found out later that cleanliness had nothing to do with this). I literally tried EVERYTHING and felt desperate. Our Vets confirmed that there was nothing medically wrong with him and they were also at a loss for what to do.

I read every blog online, bought books etc, but nothing I did helped the situation, in fact Miki started to spray almost daily. It was really stressful and caused tension and upset in the house. I became paranoid about odours and stopped inviting friends round. I didn’t want to go on holiday or even to work, as I knew what may be waiting for me on return.

In sheer desperation (probably with a glass of wine in hand) I remembered reading a book on cat behaviours many years ago, so Googled it and sent a desperate email to the author. I didn’t expect a reply, but I got one. After chatting to this lovely lady, she recommended Kim. She informed me that Kim was highly qualified, very experienced and a lovely person. If anyone could help me, she could……SHE WASN’T WRONG!

I contacted Kim immediately and she must have sensed my desperation, as she moved her busy calendar round to fit me in. I honestly didn’t know what to expect, but was impressed by the amount of detail required for the assessment. We were given a very detailed plan of action to follow and Kim, in her warm, smiling and calm way, made us feel that everything was going to be okay….She only works through vet referrals, so I had contacted my vets prior to starting any of the changes.

It has now been over 4 weeks of no spraying. I cant actually believe this day has come. My husband and I worked really hard and followed all of the plan to the letter. It wasn’t difficult or expensive, just small changes to our daily routines.

Kim has made our house a happier place. Anyone who is experiencing similar cat problems, be reassured that help is a phone call/email away.

Thank you so much to this lovely lady!

Rose & Adrian ..... and Miki Blue-Eyes

Helensburgh

Ollie & Billy Boy

Kim is one of those rare people you meet in life who has a complete understanding, non judgemental and empathy about us humans and animals.  She was totally thorough in her research about us and our cats before she even knocked on the door.  Our Vet was most impressed with Kim, as she wanted to know all health issues etc, to give a better all round picture.

When our top cat Suet died of cancer, and our new house being built on our property, we started to experience a very complex and stressful problem with our feline family.  We thankfully found Kim.  She flew down from Glasgow to Suffolk for the day to help us (dedication I think !!!!).

Kim is such a warm and friendly person that you immediately feel relaxed.  Her knowledge way surpasses any trolling on the internet….why your cats are peeing everywhere, aggression, no top cat, some hiding away etc.

With Kim’s ideas, post support and our dedication we are almost back to normal.  No more inappropriate peeing, the cats are getting along, Ollie is now top cat (though a little laid back), Billie Boy is now out from underneath the kitchen cabinets and we have a stress free life back.

Thank you Kim!!

Ginny, Will and our Feline Football Team xxxxx

Newmarket

Millie & Dexter

I’ve had my little cat Millie since she was 9 weeks old, she is now 18 months old –  and she is so wary of people – even me – that I decided to look into trying to get her help.   Thank goodness for Kim at Cat-astrophes.  We made an appointment for a home visit and Kim came along to meet Millie.

I was very impressed as Kim was so thorough, didn’t miss a thing that was going on and asked loads of questions to try to get to the bottom of Millie’s behaviour as she has never been badly treated – after an extensive visit of around 2 hours Kim had given me lots of advice but told me not to worry about remembering it all as she would send me a behaviour plan to start working on.  The one bit of advice that I was able to start immediately was to feed Millie by hand so that she would see me as the provider of food and I have to say within about 3 days this had made a really big difference and Millie went from being a cat who barely came near me to one who was running into the living room and waiting on the sofa for me to bring her food in!   All of the advice that Kim gave me has been an immense help and I do feel that Millie’s fear is reducing.  She seems to be more confident and relaxed and is definitely acknowledging my presence in her life as someone good instead of running away from me.

Kim sent me a Behaviour Plan covering all the points we had discussed and has been in touch regularly for updates  – she is so understanding about the problems I have with Millie and extremely encouraging when I let her know of our progress.   She gave me such great advice about things I would never have thought of with regard to interacting with Millie and I am hoping in time my little cat and I will have a strong bond and that one day I will be able to send Kim a photo of Millie curled up on my lap!!

I cannot thank or recommend Kim highly enough and would recommend anyone who is having any kind of behavioural problem with their cat to contact Kim because she really is an expert and can give you advice and tips that will help your relationship with your beloved kitty.  She really makes you feel that she cares about you and your cat personally and wants to help as much as you want the help!

Thanks Kim!!!

Lesley and Millie

Glasgow

Blakey & Louie

We are both very experienced cat owners and have always adopted cats no-one wants to take on because of behavioural or medical issues. Blakey was no different he came with several issues but he had adopted us within seconds of meeting him. A negative encounter with the dog at introductions starting a series of behaviours that escalated to the point that after a year we were considering having to get Blakey re-homed as he was stressed and his behaviours escalating.

We contacted Kim in a final bid to get strategies to help us change our behaviour and help Blakey and Louie live together.  Kim’s visit was detailed like the plan that was produced – we followed the plan to the letter which is absolutely essential.  Kim’s intervention is not a quick fix there is no such thing we moved at Blakey’s pace and started to see incremental change, let them bed in and moved on to the next strategy. Sometimes we went backwards and got some advice and started that bit again.  All the effort is paying off we have a happy kitty with a little swagger in his step a confident cat who is very much part of the whole family.

We cannot recommend Kim enough her service is non-judgmental, honest, and open with workable strategies that work.

Susan and Kirsten .... and Blakey (the cat), and Louie (the dog)

Edinburgh

Leo

We have an overly aggressive 6-year-old male Bengal who over the past 3 to 4 years has caused quite a lot of upset and consternation within our neighbourhood, especially to our neighbours and ourselves of course. He is generally fine, lovable and a real character, the problem being that he can’t tolerate other cats and will attack and at times viciously injure them.

We have been unaware of the extent of the problem until gradually learning about his exploits through more and more stories from the general neighbourhood. He was generally going into all available cat flaps, spraying randomly in houses, attacking the neighbours two younger cats, plus others down our road and the adjoining roads., causing grief and vet bills.

So over the last 3 years (when communication with the neighbours was still a viable option), we had tried one or two containment options, – putting up garden fencing, arranging curfew hours, so when he was out the next door’s cats were in and vice versa, getting him a chicken run pen, taking him out on a long lead (nightmare). All options were not water tight or proved ineffective.

So we decided to opt for 3rd party help and looked up a cat psychologist, and chose Kim Houston – it proved (and is proving) to be a highly worthwhile venture. She spent an afternoon with us detailing his territory, movements, feeding regime, how he fits into our lives, likes\dislikes, personality etc.

Within a week or less we had a detailed report back from Kim, giving us plenty of suggestions for moving forward. The main one (which we hadn’t thought practical) was to cat proof the garden around the patio area. A few companies supply and fit the specialised fencing. I measured up the area, ordered it online and fitted it myself with help, to save on expense.

The fencing has now been erected for 9 months and we can say it has been a great success. It has proved to be fool proof i.e. he has never broken out. The area is approx 6 x 4m. Kim thought this would be large enough for him, I had serious reservations as he had been used to patrolling a wide area on the streets. We have stuck with it and gradually he has become more and more predictable, lovable and almost a house / lap cat. It has been a long process but worthwhile.

Also, although we now have to use trays and cat litter …he has adapted reasonably well and has stopped spraying inside the house.   We also use a five-meal timed feeder, which works well, he can therefore ‘feed himself’ early in mornings and when we are out at work. He also plays with a few favourite toys; the feeder idea and more toys were also suggested by Kim.

So all in all we a getting a contented pussy cat and a far happier neighbourhood.

Thanks again for all your help.

David & Jo .... and Leo

Nottingham

India, Jammu & Kashmir

In May 2016 I homed two kittens of 10 weeks old (brother and sister), bringing them into a home where I had two cats of 19 and 6. Sadly my 19 year old died shortly afterwards, but the kittens has already been accepted and settled well.  This continued for the next 5 months with all three cats playing and sleeping together, washing each other, etc.

This all changed suddenly when in the middle of a play chase and mock fighting my oldest cat, India, appeared to be unintentionally hurt, possibly by a misplaced claw.  Quite literally, in the space of 60 seconds she completely turned on the two kittens, hissing, spitting, ears flat, teeth bared, chasing them constantly.  I thought it would “blow over”, but things just got worse.  India would not tolerate the kittens anywhere near her.  I could not leave them shut up together when I left the house and I had to sleep with India shut into my bedroom at night as I could not trust her alone with the kittens overnight.  India became more and more agitated, the kittens were increasingly frightened of her and I became more and more distressed.

In desperation I consulted my vet, who recommended and animal behaviourist, hence my contacting Kim.  After completing a questionnaire and sending her photos of my home showing sleeping areas, litter areas, etc., and having a telephone consultation, Kim recommended several measures including a lot of changes to the environment (to enrich and stimulate the cats), a natural calming product, and also using Royal Canin Calm Diet biscuits to supplement the cats wet food.  We also discussed several strategies and keeping a daily diary to send to Kim on a weekly basis, regarding behaviour, any “incidents”, progress, etc., followed by a second telephone consultation.

Things started to improve gradually and have continued to do so; within 3 weeks India and the kittens were fine to share the same space, occasionally playing together, washing each other, etc; there is a vast improvement in such a short space of time.

I don’t believe this would have happened and happened so quickly without Kim’s help, suggestions and support, which is ongoing.  I am extremely grateful to her for resolving a situation that was becoming increasingly stressful for both the cats and me.  I would recommend consulting Kim without hesitation.

Jenny .... and India , Jammu and Kashmir

Berkshire

Siamese Madhouse

I just wanted to say a huge thank you to Kim! I was sure I was completely mad even contemplating having 4 Siamese (especially as indoor cats). But Kim was brilliant and guided me every step of the way. Her easy to follow instructions made it foolproof for me to follow and there was no expensive equipment needed. I made my own mesh door when doing the intros and all has gone well. As you can see from the photo – we have one big happy family. Thanks Kim – you’re a star!

As a follow up, 8 months or so later – one of my cats, Arwen, has recently had a few issues upon maturity (not with the other cats – something seems to have spooked or upset her). Again, Kim has been on hand to help out. She’s a great person, and really knows her stuff. Have cat problems? You need Kim, trust me! Your feline friends will thank you!

Pam and Mal ... and the Siamese Madhouse!

Prestatyn, North Wales

Molly

What can we say about our wee darling, well she is beautiful but challenging as Kim politely put it, but adorable no matter what she does.

We got her from Cats Protection when she was eleven weeks old and not long after she began to wee all over the house, in particular our bed, this went on for around two months until we contacted Kim who came to our rescue. Thankfully she came to our home and told us what to do to remedy the situation and within days our little girl was using her litter box with no accidents anywhere, what we had been trying to “fix” Kim did with one visit, brilliant.

Next Molly developed separation anxiety and began following me (her mum) everywhere which did not worry me at first, but as the holiday season was approaching I began to worry about how we would be able to go away. Once again Kim came to our aid and came back to our house to study Mollys behaviour, she set out small tasks for me to do which would help our wee pet to be less stressed and low and behold it works. Kim is a very knowledgeable lady and really knows her stuff, apart from sorting out our baby, she is a lovely person and does everything she can to help. What else is there to say except eat your heart out Halle Berry, we have the real cat woman here in Glasgow the amazing Kim Houston. Highly recommended.

Anne, Yusuf, and Molly

Bothwell, Glasgow

Sapphire & Arnie

How can we ever thank you for the help and guidance you gave us. We came to you as we had problems with out new kitten, Arnie introducing him to our little girl Sapphire, who is a Savannah.  Sapphire is a very loving kitten of about 9-months old when we thought about a playmate for her- how wrong we were.

The day we bought Arnie home, sapphire wasn’t too bothered for the first hour, then Sapphire reacted like a demon cat. She flew from floor across sofa and attacked Arnie. We were so upset. We tried again to introduce them but Sapphire attacked him again. When she attacked Arnie for the 3rd time and dragged him across the floor with his neck in a killer instinct, we knew we had problems and thought we may have to get either rid of Arnie or Sapphire.

After a lot of thought and desperation and feeling really alone, I looked up cat behaviour specialist, thinking this was going to cost huge amounts of money and was very sceptical that any one could sort the problems that we had with both the cats.

We found Kim and what an extraordinary lady, I cannot say how fantastic this lady is. I contacted Kim and she said that she could help. She did say it would take dedication from us, and some hard work.   It started with a telephone conversation where Kim took details for both cats, their habits, feeding and environment. Then we were asked for photos and layout of our property, and any videos that we were able to capture.

We worked through the behaviour modification plan, and Kim was with us step-by-step, we started to notice changes in sapphire.  Kim said that after a few months of dedication she would personally guarantee that Sapphire and Arnie would get on IF we followed her advice.   We were Dutiful students and YES after 3 months PEACE at last restored!!! Sapphire and Arnie are now best friends, sleep, eat, nap, play, groom, each other. I must say I would not of thought this possible and would like to THANK KIM, she is the most patient, understanding, knowledgeable, person I have ever come across and would always say if you have problems with 4-legged friends then KIM’S your lady.

Thanks Kim!!

Jane, Dixie, Sapphire and Arnie xxx

West Sussex

Bob

I got Bob as a 7 year old rescue cat, I was his second attempt at rehoming. Bob was very aggressive and every attempt to approach him was met with hissing, scratching and biting. He would spend most of his time outside, even in the coldest winter. If anyone came into the house he would run away growling, and was nervous of my other rescue cat, Google. Bob just seemed to be a very unhappy cat. After 18 months of reading cat behaviour internet sites and trying various approaches , I felt I would just have to accept that was Bob’s personality……..then I found Cat-astrophes!

After completing a detailed history of Bob, Kim visited us at home. Kim spent a couple of hours observing Bob and listening to the issues, then diagnosed petting aggression. Kim explained why Bob behaved the way he did, and took time to explain how I should interact with Bob in a way he could understand. Within a couple of days Kim emailed me a very thorough yet easy to follow Behaviour Modification Plan to use, and responded quickly to my texts / emails for advice and progress reports.

Within a few weeks the results have been quite simply amazing, with visitors even commenting on how friendly he is! Bob now spends a lot of time indoors with me, following me about the house “talking” to me. He loves snoozing in front of the fire, jumps up onto the sofa next to me and has even been found sleeping on my bed next to Google. Bob is now a friendlier, more relaxed cat who seems content with his life, everything I wanted for him.

Kim’s approach is professional and conscientious and she was genuinely as pleased as I was with Bobs progress! I know Bob would not be the cat he is without Kim’s help, and when I come home from work to be met by Bob purring at me I feel so grateful to Kim! Bob and I cannot thank or recommend Kim highly enough, the work she does is amazing!

Kim .... Bob & Google

Glasgow

Katie & Molly

Dear Kim,

I just wanted to let you know that things are really good with the girls now. They are getting on better than ever! As I am writing this, I can hear them playing with each other upstairs. This is now a daily occurrence for them. There has been absolutely no hostility between them for a very long time and I’m pleased to say that they are very happy cats!

It is an absolute joy to be around my girls, every single day and I can’t thank you enough for all your help and support to get their relationship back on track. I honestly never thought that we would be where we are now! I’m really looking forward to our first Christmas together in this house, that is now such a happy home for all of us.

Thank you so much!

Laura .... and Katie and Molly (Purrs!)

Gloucester

Skittles

I adopted Skittles when he was about 10 weeks old. He was found on the street and ended up on his own in a cage at SSPCA. When I got him he developed a bad habit of peeing, on my bed, when I was in it, to the point that my duvet was soaked and I was having to take to laundry every couple of days. Kim was able to identify the route of Skittles problems and gave me a very thorough plan to work with. I implemented the plan and within a week of starting the plan he only peed on my bed once. It has been a couple of months now and Skittles now pees in litter box like he should and only comes on bed for cuddles.

Thank you so much Kim!

Leanne and Skittles

Glasgow

Max

We asked our vet to be referred to Kim after our cat, Max, started showing aggressive behaviour towards our female cat, Honey, and was attacking us too. We had moved to a new area and he was getting into fights and scraps with the neighbourhood cats, and then coming home and taking it out on us. He was also suffering many cat bite injuries and abscesses. The attacks escalated to the point where we simply did not know how to deal with him anymore, and it was having a negative effect on Honey and our stress levels.

Kim spent a great deal of time on our case, helping us to understand why Max was behaving in this way. We had assumed he was being a bully outside the house as well as inside, but Kim explained that it seemed he was being bullied so the changes we made needed to be sympathetic to his circumstances. Kim’s behaviour modification report was incredibly detailed and was indispensable for the first weeks of treatment. Kim advised us how to make our garden more Max-friendly to discourage other cats (and it’s worked) and also what changes to make within our house and to our routines to assist Max better with what he was experiencing. With the help of all this and a small amount of mild medication both cats are now much happier, and we have really started to enjoy having them around again. It wasn’t always easy, but it was most definitely worth it. Max is much calmer and Honey is a lot bolder, so balance has mostly been restored.

Throughout the whole process, Kim was extremely supportive. We had some tough days, and she was always at the end the phone to reassure and advise. She warned us there would be setbacks, and there were, but she always helped us out, and now we feel much more able to cope with Max if something doesn’t go entirely right. Kim was very realistic about what could be achieved, and always took the time to explain the bigger picture as well. We cannot fault the work that she has done for us, and the difference that it has made to all of us, and for that we will always be very grateful.

Lucy & Max

Wirral

Ptolemy & Cosmo

We felt that our 18-month old male Egyptian Mau, Ptolemy may benefit from some feline company so we decided to get another cat, Cosmo a male Abyssinian kitten. We did lots of research and had a plan in place for Cosmo coming home. However things did not work out as we had hoped and after a couple of weeks we realised that we were going to need some help, so we contacted Kim. We were concerned that our two cats would never get along.
Kim came for a home visit and afterwards put a behaviour modification plan together for us. Kim was always available via text, email or phone with helpful advice and assistance. With time and patience and Kim’s support and advice Ptolemy and Cosmo are now the best of friends.
Thanks Kim!

Scott, Kim Ptolemy & Cosmo

Glasgow

Monty

We asked for Kim’s help after our lovely but slightly crazy boy Monty had behaviour that we could no longer cope with. Although he had a sweet nature and obviously loved us, he had a tendency to bite and scratch at our hands and feet to the extent that we couldn’t let our niece and nephew (and scared adult family members!) in the same room as him. We also worried about letting him outside where children were playing.

Kim came to see us and was the perfect balance of caring but professional. She instantly diagnosed that his problems stemmed from being separated from his mum and brother too early and that he had predatory play aggression. We received a very thorough behaviour plan just a couple of days afterwards which was easy to stick to and saw good results very quickly. Sometimes it’s the simple adjustments that make all the difference. We were also advised that a little friend (playmate) for Monty might be beneficial, which we were really excited about. Unfortunately, Monty was killed by a car like so many cats only a few weeks after we met with Kim, but we’re so glad that we were able to improve the last few weeks of his life. We think about him all the time and often refer to ‘Uncle Monty’ to our 9 month-old tabby kittens Minnie and Murray.

Meeting Kim has been beneficial to us and our pets in many ways.

Thank you Kim.

Ben, Marieke & Monty

Wigan

Skittles & Starburst

I have already written a review for Skittles (black cat) on how Kim helped with his toileting issues. When I brought starburst into my family it was because Skittles needed a friend after my dog Angel was put down because he started acting depressed, not eating, throwing up and within 24 hours of having Starburst skittles was absolutely fine.

However Starburst came with her own problems, I rescued her from SSPCA ( same as Skittles) but I was told that she came from a hoarders house which was a 2 bedroom flat with over a 100 cats in it. She was very unsociable, hissing and spitting anytime I got near and hiding if there was anyone else in the flat. After a week I contacted Kim because of the fab work with Skittles and through my homework from her I have been feeding her by hand and after 4-weeks she will now sit in my lap and be in the same room when other people are in (which never happened before). It may not seem much but she seems much happier and even allows me to stroke her.

Kim is fab and would recommend her to anyone

Leanne, Skittles and Starburst

Glasgow

Fliss

It is with confidence that I write a recommendation for Kim Houston’s services as a Feline Behaviourist. We enlisted her help when our 6-year-old Persian cat, Fliss, had become increasing fearful of her pet carrier. It was a necessity that she used her carrier as she was diabetic and had to take regular trips to the vets. However, over a period of a few months she became totally unapproachable when we tried to put her into her pet carrier. If we tried to catch her, she would try to bite and scratch us. The situation became very stressful for all the family.

Kim’s visit at our home was most enlightening. She listened as we described our situation. Kim then established realistic and achievable objectives. This was followed up with an invaluable treatment plan (Behaviour Modification Plan). We immediately put into effect Kim’s suggestions and within a short amount of time saw very good results. It has now been 4 months and Fliss is happy and able to enter her pet carrier without any complaints!! She has had several trips to the vets and willingly enters her carrier for the journey. Life seems so much easier!! Kim has continually been supportive and has kept up communications and provided prompt responses to my questions. Fliss is doing fabulous and I’m so relieved to know I can leave take her to the vets now without stress to either of us!

Thank you, Kim”

Jackie and Fliss

Edinburgh

Cheryl

Cheryl, our gorgeous little girl, had become aggressive towards us after a confrontation at a window with a neighbourhood cat. After a weekend full of attacks we were not even able to approach her, it was so distressing to us. After many sleepless nights we contacted our veterinary surgeon, who kindly gave us Kim at CAT-astrophes details. After filling in a case history, we arranged an appointment and Kim came out to visit. After a very thorough discussion of all incidents in Cheryl’s history we were given a plan to follow.

We followed Kim’s advice and were soon able to interact happily with our cat again. Cheryl has improved immensely and although she has occasionally displayed a little aggression over the past nine months, we feel we have our little girl back. Having Kim’s support and advice for that time has been invaluable. Over those months Kim has passed on information to us that has helped us work with Cheryl daily on her behaviour. When we see signs of aggression or any other behaviour issues arise in Cheryl, we now have the knowledge and skills to handle her calmly and effectively. We can gladly say that we now have a happy and very loving cat that snuggles, purrs, and plays with us again! We cannot thank Kim enough for her help and support throughout these past nine months!! What amazing help at a time when we needed it more than ever!

Bill and Margaret

Cardiff

Evie & Elliot

We adopted Evie with her friend Elliot from a local cat rescue centre and had been told of her sad history, having been found abandoned in a plastic bag. While we expected her to be nervous, we thought that she would settle with time and encouragement but it soon became apparent Evie would need professional help.

While Elliot settled quickly into his new home, Evie was very distressed, spending the first five days with us up the chimney and only coming down at night to use her litter tray! When we did manage to get her out, any attempt by us to approach her was met with growls and spitting, poor Evie was terrified.
We enlisted Kim’s help. Her help was invaluable; she visited us at home, gave us advice, a plan to follow and some herbal medication which helped to build up Evie`s confidence. It has been a slow process, but Evie is much more relaxed and confident with us now and continues to improve daily. She is still frightened of strangers, but will on occasions come into the room to “have a quick look” at visitors before disappearing again. We have also managed to get her to the vets for vaccinations, something I never thought we would manage.

Best of all, we have heard Evie purr recently, she will climb up and sit next to us, even getting on our knees. This improvement, I feel would never have been achieved without Kim’s excellent advice and support. We cannot recommend her highly enough to anyone with an cat with behavioural problems.

Trisha and Jim .... Evie and Elliot

Wirral

Daisy & Daphne

We got Daisy and Daphne in December 2009. They are two sisters from the same litter and up until April of 2012 they got along great. At this time, Daphne took not well and had to go for emergency surgery. When she came home later that day is when it all kicked off.

Daisy started attacking her sister and they had to be split up. Over a week, we were able to get them back together. A month later, we sent Daisy to get dressed. When we brought Daisy home is was role reversal. Daphne started attacking Daisy. Very vicious fights and once again they had to be split.

We tried to introduce them slowly but nothing we tried seemed to work. This was over two months and we were starting to think we would have to split them up.

After trawling the internet, we came across Kim’s website. Kim came out to our house, was introduced to both our girls and spent time discussing the various options and things to try to get the two of them back together. We also discussed what probably caused the fighting in the first place. Kim made some suggestions, which we carried out. This was not an overnight process. Kim was available day and night via the phone and text to give advice when things weren’t quite working. It took from August until late November 2012 but all good things come to those who wait and whilst on holiday, we were sent a photo of the two girls sleeping in the one bed. Result.

We were able to move the two of them to our new house December 2012. We have had no problems since.

Thanks to Kim’s advice and support we were able to keep our two girls together.

Lorraine, Brian, Daisy & Daphne

Gartcosh

Jazz

I have 3 cats, I love them and have always tried to ensure that they have what they need to be happy.   When one of my cats, Jazz, became sick with stress related cystitis, I was devastated; I couldn’t understand how this had happened and I thought he would need to be re-homed to a cat free house.

My vet suggested a consultation with Kim, initially I felt guilty, is this something I’m doing wrong?   I love my cats and want the best for them and I realised that there is no shame in asking for extra help, its more important that Jazz has what he needs.

Kim was really nice, she spent time looking at Jazz medical history and his environment.   Despite having already implemented a number of additional resources, Kim was able to suggest some more idea’s which would enhance his environment and reduce his stress.   I’m really pleased I spoke with Kim as she put my mind at rest and answered many of my questions.

Jazz is now looking much happier and relaxed, I’m so pleased my vet recommended speaking to Kim!

Keira .... and three happy cats X

Aberdeen

Lily & Otis

When we called Kim, we were at our wits end. One of our cats, Lily, was refusing to come home as her brother, Otis, would attack her and chase her away. Despite being siblings, our cats did not get on at all.

Kim was so reassuring and really took the time both over the phone and during a home visit to get to know exactly what the problem was and what was happening. We were given a very detailed and comprehensive behaviour modification plan to follow and I am delighted to say that it has worked. Lily and Otis are now able to share the same space without being aggressive and we are able to enjoy our cats again.

Thanks Kim, your help is so appreciated!

Sarah, Lily & Otis

Edinburgh